ICPP Working Paper

E-commerce during Covid in Spain: One “Click” Does Not Fit All
April 11, 2014
The share of e-commerce in total credit-card spending boomed during Covid in Spain. In particular, women, youth, and urban consumers used e-commerce proportionally more during the pandemic, especially for services. Using a unique proprietary dataset on credit card transactions, we test conjectures about consumers’ behavior (based on fear, hoarding, or learning) during Covid. Overall, ecommerce share reverted to its pre-Covid trend as the pandemic waned. However, some consumers with lower pre-Covid ecommerce usage tend to permanently use more e-commerce, supporting the conjecture of “learning by locking” for these individuals.
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